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Create Your Own Online Store!

BrandConnect can create your very own online merchandise store. This is ideal for companies that want to access branded merchandise or company uniforms across a number of branches. The benefits

Read more... | Published: 06/11/09

Getting to Know New Staff

Getting to Know Chloe and Simon

Chloe O’Rourke

What interests you about promotional marketing? Being creative and having the

Read more... | Published: 05/22/09

BrandConnect Plus

Want cheaper prices, faster turnaround times, free samples and access to heaps of added value services. BrandConnect Plus members get additional benefits: Price Discounts (discount levels vary and depend upon

Read more... | Published: 01/23/09

FAQ (Frequently Asked Questions)

What are promotional products?
What are the benefits of promotional products?
How do I choose the right products ?
How should I supply my logo ?
What is the turnaround time for orders?
Can I visit your showroom?
What is an Overrun or Underrun?
Why a minimum order?
How long has BrandConnect been in the promotions industry?
Ask your own question!




What are promotional products?

What is a promotional product?

Any tangible form of marketing used to promote a brand, event, conference or initiative

This Includes:


• All forms of corporate and event merchandise
• Point of Sale (POS)
• Brochures, posters and fliers)
• Gift with purchase (retail campaigns)
• Incentive and recognition programs
• Point redemption programs (Sales incentive programs)
• Trade show and conference acknowledgments
• Corporate gifts and Service Anniversary programs




What are the benefits of promotional products?

What are the benefits of Promotional Products over other forms of advertising?

Promotional products offer many advantages, not least the ability to target preferred recipients with products particularly relevant to them.

Couple this with the fact that well chosen promotional products have a much longer life span than most others forms of advertising. What’s more, given that promotional products are generally given as gifts, people are typically pleased to receive them and so feel good about the supplier, unlike other forms of advertising.




How do I choose the right products ?

There are so many products to choose from, how do I choose the right products & designs?

BrandConnect understands the technical and logistical side of building successful promotional campaigns and can recommend the right products at the right price.

We take into consideration your industry, your company brand values, your budget and most important of all – your target audience.




How should I supply my logo ?

How should I supply my logo ?

BrandConnect prefers your logo in a Vector Format saved as an eps or ai file. It can then be manipulated, enlarged and decreased without affecting the quality of the object.




What is the turnaround time for orders?

What is the turnaround time for orders?

Be sure to let us know if you have a very strict date. We are happy to try to accommodate urgent orders, but any extraordinary expenses will be passed on. A rush order surcharge could also apply.

As a guide, locally available items are produced in 2-4 weeks. Custom made (offshore) items are produced in 4-6 weeks (small items via air freight) or 10-12 weeks (via sea freight).




Can I visit your showroom?

Can I visit your showroom?

Absolutely. We do prefer you to make an appointment. We can then make sure we are free to discuss your requirements; you can look at samples of our work & have a coffee!




What is an Overrun or Underrun?

What is an Overrun or Underrun

Most printers will produce an extra 5% – 10% of the items ordered to account for possible print issues. In most cases the customer is responsible for the cost of the extra pieces. An underrun is the rare case in which fewer items are produced.




Why a minimum order?

Why a minimum order?

Most printers will set a minimum number of custom items to make sure the job is profitable.




How long has BrandConnect been in the promotions industry?

How long has BrandConnect been in the promotions industry?

BrandConnect will soon celebrate 10 years in the industry. BrandConnect is very proud to be the recipient of several Australasian Promotional Product Association awards for Promotional Excellence in 2007 & 2009.