On Time Guarantee
Need your order for a specific time critical event such as a conference or trade-show?
You can relax because Brandconnect guarantees your order will be despatched by the agreed date with you. Please note this is based upon receiving artwork approval before our nominated deadline and excludes all indent orders, Express orders and locations outside metro locations.
So if we miss the agreed shipping deadline and you have signed off the artwork in the time requested by your Account Manager and your order misses your event deadline then your order is free.
Brandconnect offers a range of shipping options from Express, Standard and Economy courier. This guarantee is based on our Standard 15 day Production service and excludes time taken for courier delivery.
For more information please visit Terms of Business