Promotional products order process - We are here to make it easy!

Order Process

how to order promotional products

Placing your first order for promotional products can be a little daunting but with our easy order process and experienced staff you will soon be a pro!

Find the right promotional product

Find the right product from our website or let us find it for you by calling 1300 567 565. If you are stuck for ideas, our experienced account managers can walk you through the options until you are happy.

Get a quote and place an order

Simply add the products to the Create Order or Get a Quote process on our website. . No need to worry about payment as you can change your mind at any time. At this stage you will be assigned to an Account Manager who will assist you, confirm pricing and lead times ans send you a format quote

Approval of a Mock-Up

If you are happy to proceed, we will create and invoice and a final artwork proof for your approval. In order to so this, we will need your logo in vector format so that our skilled graphic designer can create a visual of your chosen product(s). This will be emailed to you by your Account Manager

Your order in production

When you have approved the artwork and your invoice paid (if not an account customer) your order will be processed and placed into production. We pride ourselves on our quality of service and will make sure that your order runs smoothly and hassle free.

Dispatch and delivery

Once you order is ready to be dispatched it will go through our final quality check to ensure your item is brand ready! It will then be shipped by one of our courier partners. Your Account Manager will be in contact with you to confirm that it is on it’s way.