Brandconnect PlusWhat Do Our Clients Say?
These reviews are written by customers who have actually ordered products.
After receiving their order we invited customers to tell us about their experience with a follow up questionnaire. As part of that process customers have an option to share their thoughts about the products they’ve ordered which are then posted as reviews.
The reviews are then posted next to the relevant product. Generic ones related to service are posted here. We do not sanitise them – we post all reviews, the good the bad and the ugly as we want honest feedback from our customers.
Product: Non Woven Trade Show Bag
Great help with the order and delivery as promised and product great quality thank you
Annemaree Roach - Oct 2018
Product: Dia Travel Mug
I love the product itself! A great small travel size and very easy to take apart and clean thoroughly. The only modification that I would make to this product would the be logo size. Other than that it is great!
Samantha Milin - Sep 2018
Product: Round Ball Stress Reliever
Fantastic product with a quick turn around. Very happy with the services and the product.
Emma S - Sep 2018
The customer service is next level!
Product: Pop Phone holder
Phenomenal service and the product was perfect, Would 100% recommend Brand Connect to others and will use them again in the future for any branded products I need.
Jenn Suthern - Aug 2018
Terrific
Product: Omega Notebook
You were all terrific and our orders came through in great condition and we are now only one month away from our Conference, when your products will be distributed proudly.
We may need more of the books and bags once our other members see them out and about, so I will be in touch if that is the case.
Thank you again for your professional and friendly assistance, you made it all so easy.
Margaret M. - 25th July 2018
Good deal for the price
Product: Full Colour Print Notebook
Got these when they were on special - print was good and the notebook does the job. Nothing fancy but for $1.50 delivered they were good.
Jenni - 22nd Feb 2018
An order with a very tight deadline
Product: Calico Bag No Gusset
The product was exactly what we wanted! They looked great and were popular at our event.
Sophie L. - 26 June 2018
Quick Turn-around
Product: Non Woven Large Shopper
We had a very tight turnaround. Great quality, great service and very easy to deal with.
Alison B. - 12th July 2018
Classy Looking Drink Bottle
Product: Mirage Drink Bottle - Translucent
We ordered the wrap print and they came up a treat. Thanks for the speedy turn-around.
Jason T. - 23 June 2017
Good Economy Bottle
Product: 750ml Screw Top Drink Bottle
Standard bottle but as price includes delivery it was great value for qty over 500. Not one for long term use but good event bottle.
Elise. C. - 12th Oct 2017
Excellent Quality
Product: Nylon Lanyard
One of several items I ordered. Cassandra was excellent every step of the way and we were very happy with the quality of the Lanyards.
June - 12th May 2108
A Good Quaility Cap
Product: Heavy Brushed Cotton Cap
Had cheap caps before which looked cheap. Went for one that people would keep and wear at home. Glad I went for this as it looked and felt great and the embroidery was very well done.
15th December 2017
High Impact at Low Price
Product: Foam Mesh Trucker
These are perfect for Perth Summer. Lightweight with Mesh and full colour print on the front. They were popular on the day and was great to see people wearing them through out the day.
Nev. B. - 15th April
People Use Them
Product: Nylon Backsack
Second time I ordered these as they get used so much. 1 year later and I still see people using them. Proof they are hard wearing and the drawstring lasts.
30th April 2018
Wish were a bit cheaper!
Product: Nylon Backsack
These backpacks are very popular right now, Price was high on qty 300 but less than half on 500 which I did not need at the time. Wish I had gone for 500 as would be not much more and would have 200 extra for another event.
Naveed B. - 2nd Feb 2018
Huge Print Area!
I wished I had ordered more. Expecting these will go down great at the club and can't wait to see these on the streets being seen.
Leila - 12th Feb 2018
Excellent Value and Stress Free!
Product: Large Gusset Non Woven Promotional Bag
Nothing was too much trouble, I was very impressed. Even though my schedule was tight the bags to our event well in time. And they looked great - very eye catching.
Rachel - 13th June 2018
Super Fast
Product: Nylon Lanyard
Thanks for the fast turn-around. Thanks to Jen these arrived well in time for the conference !
Emma - 14 May 2018
Cheap Cap - Great for Oz
Product: Foam Mesh Trucker
Went for embroidery as full colour print option was an extra $3. Looked good and with the mesh top perfect for Summer.
Andrew F. - 12 Feb 2018
Two for One Price
Product: Taurus Ballpoint Pen
A cheap pen but got them as a 2 for 1 deal so great value. Our logo looked a bit small but probably due to being square shaped logo.
Lucy G - 23 May 2018
These were so popular!
Product: Mini Notebook with Noteflags
Everybody loved these, very handy and will keep on peoples desks so our message is seen everyday. Great value at under $2 printed and delivered.
Sam - 12th April 2018
A Great Pen at a Great Price
Product: Blast
Color range is wide and quality good. Pens worked perfectly and now I give these out to everyone when I go on my sales runs. Nice to leave a lasting impression after you leave their premises.
Roger - 2nd March 2018
Large Print Area
Product: Non Woven Trade Show Bag
Love how my logo and company info (contact details) looked on this bag. The imprint size can be changed and I went for largest size. Price is cheap but have to wait a few weeks - but thats OK. Will order these again. I love to give these away for free to our customers as I know they are going to show this around town.
Jess - 5th June 2018
Stress Free
You’re staff were extremely helpful and very quick and efficient with our order.
May 2018
Exceptional Service
Great service and product looks good. Perfect gift for clients and great for marketing purposes.
May 2018
Thank You
Simon was very helpful and patient with me.
April 2018
Tight Deadline
I had some time turnaround time requirements and Simon made sure the product was delivered on time.
April 2018
Amazing Jen
Jennifer Dy is the best!!!
March 2018
Stress Free process
Thank you for a stress free process. The customer service that I had received was magnificent, and I would recommend your company to all
March 2018
Top Notch!
You have top notch customer service - prompt to reply & very helpful. Your turnaround is great too, we received our order before the expected ETA!
Feb 2018
Great service and top product
Great service by Simon. Good product.
Feb 2018
Quick Turn-around
Always very helpful and usually get me my products at very short notice.
Feb 2018
Great Pen for the Price
Product: Blast
The pens were great value and delivered ahead of expected time. The whole process was a breeze.
Janet - 30th May 2018
Easy Process
It was a very simple and easy purchase with good communication.
Dec 2017
Can't Thank You Enough!
Ellie is always super helpful and gets back to me quickly. Assisted me with an urgent delivery recently - can't thank you enough!!!
Nov 2017
Efficient and Professional!
Stephanie always provides efficient and professional service.
Nov 2017
Such a Breeze
This process was such a breeze, Jen was so helpful and the order was exactly what we wanted. Awesome choice of colours and great quality.
Oct 2017
Great Help
Great correspondence with Jennifer Dy. She was a great help!
Oct 2017
Hassle Free
The customer service I received was fantastic and the order was delivered hassle free and before the due date
Sept 2017